Our Terms & Conditions

Welcome to Saraya Moda. These Terms & Conditions govern your use of our website, products, services, and marketplace. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and place orders.

2. User Accounts

When creating an account, you agree to:

  • Provide accurate and current information.
  • Keep your login credentials secure.
  • Be responsible for all activity under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

We offer clothing, jewelry, accessories, and products from third-party marketplace sellers.

We strive to display product descriptions, images, colors, and prices accurately. However, actual product colors may vary depending on your device or display settings.

We reserve the right to:

  • Modify product information at any time.
  • Correct pricing or description errors.
  • Limit quantities available for purchase.
  • Discontinue products without prior notice.

4. Marketplace Sellers

Our marketplace allows independent sellers to list products.

Marketplace sellers are responsible for:

  • Product quality and accuracy.
  • Inventory management.
  • Shipping orders.
  • Warranty obligations, if offered.
  • Compliance with applicable laws.

We facilitate transactions but are not responsible for disputes arising from seller conduct, except where required by law.

5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to:

  • Cancel suspicious or fraudulent orders.
  • Decline any order at our discretion.
  • Verify payment information before shipment.

6. Pricing

Prices are displayed in the applicable currency.

Prices may change without notice.

Taxes, shipping fees, and additional charges will be calculated during checkout where applicable.

7. Payments

We accept approved payment methods available during checkout.

Payments are securely processed through trusted third-party payment providers. We do not store complete payment card information.

8. Shipping

Shipping times are estimates only.

Delivery delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Customs clearance
  • High order volumes
  • Public holidays

Risk of loss generally transfers to you upon delivery unless otherwise required by law.

9. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Certain items may not be eligible for return, including:

  • Personalized items
  • Customized products
  • Clearance items (where permitted by law)
  • Gift cards
  • Earrings or other personal-use items if opened, where restricted for hygiene reasons

10. Intellectual Property

All website content, including:

  • Logos
  • Images
  • Product designs
  • Text
  • Graphics
  • Videos
  • Icons
  • Website layout

is owned by or licensed to Your Store Name and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or modify our content without prior written permission.

11. User Content

If you submit reviews, comments, photos, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish that content in connection with operating and promoting our business.

You agree not to submit unlawful, offensive, defamatory, or infringing content.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or disrupt the website.
  • Upload viruses or malicious code.
  • Impersonate another person or business.
  • Commit payment fraud.
  • Interfere with website security or operations.
  • Scrape or copy website content without permission.

13. Limitation of Liability

To the fullest extent permitted by law, Your Store Name shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the applicable order, except where prohibited by law.

14. Disclaimer

The website and services are provided on an “as is” and “as available” basis without warranties of any kind, except as required by applicable law.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Account Termination

We may suspend or terminate accounts that:

  • Violate these Terms.
  • Engage in fraudulent activity.
  • Abuse other users.
  • Misuse marketplace services.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Your Store Name operates, without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms & Conditions at any time.

Changes become effective once posted on this page.

Continued use of the website constitutes acceptance of the revised Terms.

19. Contact Information

If you have questions regarding these Terms & Conditions, please contact us.

Your Store Name

Email: support@sarayamoda.com

Website: https://www.sarayamoda.com

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